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Home / Case studies

Case studies: how healthcare practices win patients with paid ads

Practical guides for fifteen healthcare industries in the UK, Australia and the USA. Each one shows how patients find care, which ad rules to plan around, and which platforms I would use.

15 industriesUK, Australia, USASix ad platforms

Industries I work with

Psychiatry
Psychology
Women’s health
Fertility
Paediatrics
Dental
Dermatology
Aesthetics
Weight loss
Eye care
Cardiology
Orthopaedics
GP and telehealth
NDIS
Allied health

Choose your industry

Fifteen guides, one clear method

Pick the guide closest to your practice. Each one is written for the UK, Australia and the USA.

Method

How every case study is built

Same structure every time, so you can compare industries and see what applies to you.

1

Patient journey

How patients search, compare and book in this industry.

2

Rules to plan around

What changes between the UK, Australia and the USA.

3

What I run

Paid ads on the platforms that fit, plus email.

4

A 90-day plan

What gets set up, launched and improved first.

Real work

Brands behind these guides

These are real brands I have worked with. The gynaecology and women’s health, fertility and ivf, paediatrics and children’s health, dental, dermatology and skin clinics, aesthetic clinics, weight-loss clinics, eye care, cardiology and heart health, orthopaedics and allied health guides do not have client examples yet. I will add them with permission, once the work is done.

ExpertMinds

Australian telehealth psychiatry and psychology brand.

What I did: Email campaigns and growth marketing.

Guides: Psychiatry · Psychology

Visit website →

Hellodoc

Australian telepsychiatry and psychology brand.

What I did: Brand refresh.

Guides: Psychiatry · Psychology

Visit website →

Elysea Health

Premium medical and mental health clinic in Adelaide.

What I did: Meta Ads campaigns and reporting.

Guides: Psychiatry · Psychology

Visit website →

EasAbility Care

Doctor-led registered NDIS provider and supported housing in Adelaide.

What I did: Lead generation and marketing.

Guides: NDIS and disability support

Visit website →

HelloGP

Online GP and telehealth doctors across Australia.

Guides: GP and telehealth

Visit website →

Platforms

Six ad platforms at a glance

Each platform reaches patients in a different way, and each has its own health ad rules. Every guide below says which ones fit that industry.

PlatformBest forRules to watch
Google AdsPeople searching for care right now.Telemedicine advertisers can need LegitScript certification. Personalised ads about health conditions are limited.
Facebook and InstagramLocal reach and people who are not searching yet.Ads must not imply you know a person’s health condition. Weight-loss ads must target adults 18+.
TikTokShort, educational video for new audiences.Health ad rules differ by country and by service. Check TikTok’s current policy before you plan.
SnapchatYounger adults on mobile.Only regulator-approved services. Weight-loss and non-surgical cosmetic ads must target 18+. Prescription medicine ads are not allowed in the UK or Australia.
LinkedInReferrers, staff and decision makers.No targeting by health data. Telehealth and pharmacy ads are US only, with LinkedIn’s approval.
RedditHonest, question-led ads.Providers may need a Reddit sales rep. Medical and mental health communities cannot be targeted. Rules here come from third-party guides, so confirm them with Reddit.

At a glance

United Kingdom, Australia and USA compared

A quick view of what usually changes between markets. Each industry guide goes deeper.

TopicUnited KingdomAustraliaUnited States
Who sets advertising rulesThe ASA (CAP Code), plus your professional regulator such as the GMC, GDC, GOC or HCPCAHPRA and the National Boards (National Law, section 133), plus the TGA for medicines and devicesThe FTC and your state licensing board
Testimonials and reviewsAllowed if genuine and not misleading, but they must not make medical claimsNot allowed in advertising a regulated health service where they relate to clinical care, including on your own website and social pagesOften allowed if genuine and not misleading (FTC rules), but state boards can add limits and patient privacy rules apply
Health data and privacyUK GDPR treats health data as special category dataThe Privacy Act 1988 treats health information as sensitive informationHIPAA for covered entities, plus state privacy laws
Email and text marketingConsent is needed (PECR and UK GDPR)Spam Act 2003: consent, sender details and an unsubscribe optionCAN-SPAM for email and the TCPA for texts
Registration for online careCQC registration may be needed in England, so check firstAHPRA registration, plus Medicare rules if you bill MedicareA licence in each state where the patient is. Compacts such as PSYPACT and IMLC can help
Google Ads for telemedicineTelemedicine advertisers need LegitScript certification (check the current policy and apply early)Telemedicine advertisers need LegitScript certification (check the current policy and apply early)Telemedicine advertisers need LegitScript certification (check the current policy and apply early)
How patients are usually referredNHS or private GP referral, self-pay, or private medical insuranceGP referral for Medicare rebates on specialist care. Many allied health and telehealth services take direct bookingsInsurance networks, primary care referral, or cash pay

General information, not legal advice. Rules change, and these points were checked on 23 October 2026. Always confirm with your regulator, professional body or lawyer before you advertise.

Next step

Not sure which guide fits you?

Tell me about your practice, your country and your goals. I will point you to the right plan.

Start a conversation→

Real examples

See where client ads show on Google

Five real searches for ADHD and autism assessments, with the positions of three client ads and plain notes on why they earn the tap.

View Ads Results→

Look for

  • Headlines that match the search
  • Fees, speed and booking in the extra links
  • Trust signals like opening hours and registration

Let’s talk

Ready to grow your healthcare practice?

Tell me about your practice and your country. I reply fast, and the first call is free.

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400M+revenue generated
50,000campaigns run
7+years of experience
15health industries