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Home / Case studies / GP and telehealth

How to run paid ads for GP and telehealth practices

A practical guide to paid ads for GP clinics and telehealth services in the UK, Australia and the USA: which platforms fit, which rules apply, and a simple 90-day plan.

United KingdomAustraliaUnited States

By Ammar. .

GP and telehealthGP clinics and online doctor services
  • Patient journey and what helps at each step
  • UK, Australia and USA: what changes
  • Paid ads on the platforms that fit
  • A simple 90-day plan
  • Answers to common questions

The short version

What matters most for a GP or telehealth practice

Online GP and telehealth services compete on speed and convenience. Patients want to know how quickly they can be seen, what it costs and whether a doctor can help. Paid ads work when approvals are in place, the offer is clear, and booking is fast.

What patients often search for

online doctortelehealth GPsame-day doctor appointmentprivate GPurgent care onlinewomen’s health GP
1

Say clearly what you can and cannot treat online.

2

Put price, waiting time and opening hours in the ad and on the landing page.

3

Put safety first: show emergency advice and when to seek urgent care.

4

Apply early for platform approvals, such as Google telemedicine certification.

The patient journey

From search to follow-up

Every step is a chance to earn trust or lose it. This is the path I plan around.

  1. 1
    Searches for a doctor or sees an adAds that match the words patients type, without guessing at their health.
  2. 2
    Checks price, speed and trustA landing page with credentials, fees, FAQs and honest information.
  3. 3
    Books an online or in-person visitA short, secure form, a click-to-call button and a quick reply.
  4. 4
    Consults and receives a planConversion tracking that shows which ads led to a booking, without sharing health details.
  5. 5
    Gets follow-up and remindersRetargeting and consent-based email where the rules allow.
yourpractice.com
Your PracticeServicesFeesAboutBook

See a doctor, when you need one.

Clear fees. Quick replies. Private and secure.

Book a consult
RegisteredClear feesPrivate

Next appointments

Mon 9:00Tue 11:30Thu 2:00
New enquiry received

Illustration only. Not a real client page.

Blueprint

Six steps to run paid ads for your GP or telehealth practice

Start small, get the basics right, then grow. The order matters.

1

Choose what to promote

Choose the services you will offer online, such as everyday health concerns, mental health, men’s or women’s health, and write down the limits of online care.

2

Check the rules and approvals

Confirm registration, licensing, insurance and the rules for online care in each place you will see patients. Apply early for Google telemedicine certification and other platform approvals.

3

Pick the right platforms

Start with Google Ads once approvals are in place. Add Meta Ads and TikTok to reach people before they search. LinkedIn only allows telehealth service ads in the US, with its prior approval, so check this first.

4

Write honest ads and landing pages

Show price, waiting time and hours in the ad and on the landing page, with safety and escalation information. Only target places where you are licensed to treat patients.

5

Track every enquiry

Track bookings and calls by campaign, and keep health details out of ad tools. Fast replies matter as much as the ad.

6

Improve and bring patients back

Send reminders and repeat-visit emails to patients who agreed, and review the ad results each month.

Three markets

United Kingdom, Australia and USA: what changes

The patient journey looks similar everywhere. The rules, funding and search habits do not.

UK

United Kingdom

How patients find care

Some patients choose private or online GPs for faster appointments. They compare on speed, price and whether the doctor can help with their problem.

Rules to plan around

Online and remote doctor services in England may need CQC registration. Ads must follow the CAP Code and the GMC advertising guidance, and prescription-only medicines cannot be advertised to the public. Google may require telemedicine advertisers to be certified.

Where I focus

Google Ads once certification is approved, ads that say clearly what you treat, and CQC details shown on the landing page.

AU

Australia

How patients find care

Patients search for bulk-billed and private telehealth options and for same-day care. Medicare telehealth rules affect who can be seen and how, so wording must be accurate.

Rules to plan around

GPs are regulated by AHPRA, so testimonials cannot be used in advertising. Google can require telemedicine advertisers to be certified through LegitScript before ads run. Make sure Medicare and fee wording is accurate.

Where I focus

Location-targeted ads with accurate fee and Medicare wording, no testimonials, and help with certification.

US

United States

How patients find care

Patients search for online doctors by condition, cost and speed, and many pay cash or use insurance. You can only treat patients in states where you are licensed.

Rules to plan around

Licensing is state by state, although compacts can help. HIPAA applies to patient data and tracking tools. Google requires LegitScript certification for telemedicine ads in the US. Rules for prescribing controlled medicines by telehealth change often.

Where I focus

Ads limited to states where you are licensed, transparent pricing, a HIPAA-aware tracking setup and certification support.

General information, not legal advice. Rules change, and these points were checked on 23 October 2026. Always confirm with your regulator, professional body or lawyer before you advertise.

How I help

Search ads, social ads and email follow-up

One specialist to plan the ads, run them and report on them, so you can focus on patients.

Search ads

  • Google Ads search campaigns set up and managed
  • Keywords that match what patients type
  • Ad copy that follows your advertising rules
  • Call and form tracking set up
  • Google Ads with telemedicine certification support

Social and video ads

  • Facebook and Instagram lead campaigns
  • TikTok and Snapchat video ads where they fit
  • Creative checked against each platform’s health rules
  • Retargeting for people who visited but did not book
  • Meta and TikTok ads that show price, speed and hours

B2B, community and email

  • LinkedIn Ads for referrers and professionals
  • Reddit Ads where health ads are allowed
  • Consent-based email and reminders
  • Monthly reports in plain English
  • LinkedIn Ads where allowed, and repeat-visit email

Work I have done

Real clients in this area

These are brands I have worked with. I only show what I can stand behind, so there are no invented numbers here.

More detail on the Clients page.

First 90 days

A simple plan to get started

This is a plan, not a promise. Timing depends on approvals, content and your team, and I never guarantee results.

Days 1 to 30

Plan and set up

  • Goals, services and audience agreed
  • Registration, rules and platform approvals checked
  • Landing page and ad copy written
  • Conversion tracking and privacy checked
Days 31 to 60

Launch

  • First ad campaigns live on your chosen platforms
  • Landing page and enquiry flow tested end to end
  • Calls and forms tracked by campaign
  • First report shared
Days 61 to 90

Improve

  • Review which ads and searches bring real enquiries
  • Pause what does not work and test new ads
  • Add email and reminders for people who agreed
  • Plan the next 90 days and your ad budget

Questions

Common questions about paid ads for a GP or telehealth practice

Do telehealth ads need special approval?

Often yes. Google can require telemedicine advertisers in the UK, Australia and the USA to be certified through LegitScript before they run ads. I help you prepare and plan for the approval time.

Can I treat patients in other states or countries?

Only where you are licensed and allowed to. I set up your ads so they only target places you can legally serve.

How do I keep my online service safe?

Show emergency advice clearly, explain what you cannot treat online and have a clear escalation process. Your clinical governance comes first, and your ads and landing pages should reflect it.

Can I advertise telehealth on LinkedIn?

Only in the US, and only with LinkedIn’s prior approval. Pharmacy and telehealth services are US only on LinkedIn, so in the UK and Australia I plan around Google, Meta and TikTok.

Sources and notes

Where these rules come from

These links were checked on 23 October 2026. Some points, such as referral routes and funding, come from general knowledge of how each system works, so confirm them with the official body.

Next step

Want this plan for your GP or telehealth practice?

Tell me about your practice and where you want to grow. I will reply with honest next steps.

Start a conversation→

Let’s talk

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400M+revenue generated
50,000campaigns run
7+years of experience
15health industries